Use event triggers or program statuses to launch workflows on your IT systems.
Just like automating systems, ReadyWorks allows you to create tasks for your team members based upon changes to program status or event triggers.
Self-Service Portals allow you to collect information directly from your end users and have it entered into the ReadyWorks database. Self-Scheduling allows users to schedule their service based on your team’s capacity and availability.
Communication is critical to every IT program. Use dates or event triggers to deliver communications to your team members and end users.
Integrate ReadyWorks into your environment via a robust REST API.