READYWORKS SOLUTIONS

flexReady

The IT programs unique to your enterprise, on one platform. 

FlexReady runs the IT programs unique to your enterprise on the same Unified Data Fabric and ReadyAI control plane as every ReadyWorks solution. It connects the systems you already run, orchestrates custom workflows, and applies governance you define, within the guardrails you set.

THE CHALLENGE

Packaged solutions stop at packaged programs

Every enterprise runs IT programs that fit no standard solution: acquisitions, reorganizations, compliance mandates, and multi-system initiatives that cross endpoint, server, storage, and cloud teams. Those custom IT workflows end up in spreadsheets and single-purpose tools, each holding its own copy of the asset data, with IT governance applied by hand. The result is duplicate records, missing application dependencies, and IT automation that cannot be trusted on its own.

THE SOLUTION

Built for the programs only you run

FlexReady gives your custom IT programs the same Agentic ITOps foundation as every ReadyWorks solution. The Unified Data Fabric unifies asset data from the IT systems you already run, the Application Context Layer attaches dependencies and usage to every decision, and ReadyAI orchestrates the workflow you define. Governed AI agents recommend and execute each step within the guardrails you set, with every action logged, explainable, and covered by an audit trail.

Proven Results:

Enabling Transformation on Your Terms

Enterprises leverage FlexReady to unify custom workflows across IT and business units, on average reducing manual effort by 50% and accelerating project delivery timelines by 35%.

“ReadyWorks delivered us knowledge and control on a timeline that would be IMPOSSIBLE in house."
— Curtis Lingard, Executive Director

Core capabilities

What FlexReady does

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Flexible data integration

Connects your ITAM, CMDB, endpoint, and cloud tools through the Unified Data Fabric. Data is accessed on demand and in place, normalized, and continuously cleansed.

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Custom workflow orchestration

Defines and sequences the workflow your program needs, across every team and system involved, with ReadyAI recommending and executing steps under your approval.

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Tailored
governance

Applies the guardrails you set: approval gates, data retention, chain of custody, and audit trails, enforced on every action across the asset lifecycle, with each one logged and explainable.

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Application context

Attaches dependencies, usage, compatibility, and lifecycle stage to every asset in your program, so work is sequenced safely and the consequences of each change are known before anything runs.

WHY NOW

Agentic AI is coming to IT operations

Analysts expect AI agents to run a large share of IT infrastructure within a few years. FlexReady lets you start with the programs only you run, on a data foundation built for governed agents.

70%

of enterprises will deploy agentic AI to operate IT infrastructure by 2029, up from under 5% in 2025.

Source: Gartner

26

Gartner Sample Vendor reports citing ReadyWorks across 10 Hype Cycles since 2022.

Source: Gartner

HOW IT WORKS

Data first. Context second. Autonomy third.

FlexReady runs on the ReadyWorks Agentic ITOps platform, so your custom IT workflow uses the same three layers as every other solution: unified IT data, application context, and governed AI agents. Your systems of record stay where they are.

DATA

The Unified Data Fabric

Connects the systems your program touches and reconciles their data into one continuously cleansed source of truth, resolving duplicates and conflicts without a full re-copy.

CONTEXT

The Application Context Layer

Attaches dependencies, usage, compatibility, and lifecycle stage to every asset in scope, so each step of your workflow is sequenced against the consequences of the change.

AUTONOMY

ReadyAI

Recommends the next action, waits for your approval, and executes it within the guardrails you set. Every action is logged, explainable, and covered by an audit trail with a recorded recovery path.

FAQs

What makes FlexReady different from other ReadyWorks solution?

EndpointReady, ServerReady, StorageReady, and VirtualReady each address a defined program. FlexReady addresses the programs unique to your enterprise. It runs on the same Unified Data Fabric and ReadyAI control plane, and you define the workflow, the data sources, and the governance it applies.

Can FlexReady integrate with the tools we already use (ITAM, CMDB, endpoint tools)?

Yes. The Unified Data Fabric connects to your on-premises and cloud systems through built-in connectors and APIs. Data is accessed on demand and in place, so your systems of record stay where they are.

How do we keep governance and compliance in place with a flexible system?

You set the guardrails: approval gates, data retention, chain of custody, and audit trails. ReadyAI enforces them on every action across the asset lifecycle, and each action is logged and explainable.

How does FlexReady handle duplicate or conflicting data across sources?

The Unified Data Fabric assumes estate data is flawed. It normalizes records from every connected system, resolves conflicts, and keeps the result continuously cleansed as one source of truth.

Does FlexReady scale as our environment changes?

Yes. Growth, reorganizations, acquisitions, and new compliance requirements are the programs FlexReady is built for. Adding a system or a team adds a connection to the same fabric rather than a new tool.

What role does AI play in a FlexReady program?

ReadyAI analyzes the data in your program, recommends the next action, and executes it after your approval. It runs at the Assisted stage today, with a human in the loop on every action.

How quickly can we get FlexReady running?

It depends on the systems in scope. Because FlexReady connects to the tools you already own rather than replacing them, most programs begin with the first connected systems and expand from there.

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