Field Service Management

To remain competitive service providers require accurate information to build competitive proposals, resolve issues faster and preserve profit margins. Repeat business often relies on it. But system silos & complexity can impede activities, meaning prices are inflated, customer satisfaction is eroded, and they take future business elsewhere.

ReadyWorks Solves:
  • ReadyWorks connects to all relevant systems required to manage customer programs.
  • ReadyWorks aggregates relevant data from all systems, to deliver the greatest awareness about a customer's estate, to build competitive accurate proposals and manage programs.
  • Aggregated data provides actionable insights and using ReadyWorks templates, service providers can build intelligent workflows that are triggered by changing data, to automate tasks, such as end user comms, scheduling, and actions in other platforms.
  • Data aggregation and service automation has proven to reduce costs by an average of 40%
  • ReadyWorks service providers can increase the capacity of their teams and increase top line revenue potential while maintaining smaller headcount.
 
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ReadyWorks has been recognized as ‘transformational’ in six Gartner Hype Cycles

Integration Icon

SYSTEM
INTEGRATION

Connecting to your systems and getting them to work in unison.

Data Intelligence Icon

DATA
INTELLIGENCE

Providing you with actionable insights into any program.

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ORCHESTRATION
AND AUTOMATION

Orchestrating complex programs and automating alerts and workflows.