Companies may have hoped for a wholesale return to the office when pandemic restrictions were lifted, but almost 3 years from the start of lockdowns, flexible working, it seems, is here to stay. Those mandating office working have seen pushback, in some cases with staff quitting jobs.
"The Great Resignation" is having a lasting impact, and many business leaders are now focused on talent retention. Forrester advises them to shift their idea of the office, thinking of it as “a network of locations, practices, technologies and people that empowers employees to be successful and productive while honoring their individual needs”. Gartner talks of delivering the ”digital workplace” to enable more effective ways of working and raise employee engagement and agility.
If you’re deploying technology to support the digital workplace, you may be investigating virtual desktop infrastructure (VDI) to allow users to work remotely over myriad endpoint devices.
With several deployment options available, which works for you?
While RDS can be a more cost-effective solution because it uses the Server OS rather than Windows, there may be application compatibility issues, so in organizations with complex workloads and work patterns, VDI or DaaS may be more suitable.
VDI requires additional set-up, hardware costs and in-house maintenance to maintain security and end user availability compared to DaaS, but this means greater in-house control, and often better performance. Users must have internet access to connect to the virtual desktop over DaaS, but connection to a VDI platform can be made over the corporate network. While a typical pay-per-user agreement with a service provider may appear to offer a more affordable option, for fast-growing companies and those with large numbers of users it may be more cost-effective to leverage an in-house VDI platform and benefit from resource scaling.
Think VDI is the right solution for your organization? Follow these best practices:
Assess requirements: Understand the applications users’ access (and categorize by role, business, etc.), users’ additional hardware requirements and the usage figures for each application to plan your VDI deployment. Knowing your end users will help you decide on persistent vs non-persistent VDI deployments. Persistent VDI ensures a user always accesses the same virtual desktop with all applications and changes retained at log off. Nonpersistent VDI means users are assigned random VMs and changes are not saved, making them more suitable for shift workers in call centers or warehouses, etc.
Additionally, talk to or survey business teams and end user to understand specific hardware and other needs ahead of deployment.
Tip: If you’re supporting multiple versions of the same application, now is a good time to manage an application rationalization exercise, to understand needs going forward.
To manage a successful VDI deployment and security and accessibility, IT faces several challenges:
A VDI deployment will be just one of the capabilities you implement to support the digital workplace. As you evolve, your IT environment becomes more complex, making it harder to manage using manual processes.
You can cut manual effort and automate and orchestrate your disparate HDIM tools using a digital platform conductor, a tool recognized in 4 Gartner hype cycles. A DPC connects to all your tools, as well as sources of data outside IT, allowing you to:
Book a demo with ReadyWorks to understand how you can benefit from digital workplace orchestration using a DPC to cut the time, risk, and effort of your VDI deployment.