IT maturity is a key priority for CIOs. In fact, in a 2021 Gartner I&O survey, nearly two-thirds of respondents cited achieving IT maturity as their primary goal. But achieving IT maturity requires shifting away from legacy systems and manual processes.
Take the events of early 2020. IT teams scrambled to ensure users had the technology they needed to be productive from home. Most teams were not prepared for these events and in some cases severely overspent to meet the immediate crisis. Now, facing an unstable global economy, budgets are getting tighter, staffs are getting smaller, and expectations are getting higher. IT must maintain evergreen programs like asset lifecycle management, Windows upgrades, and server upgrades, while tackling larger transformation programs like cloud migrations.
Those using mature, flexible processes to maintain program quality, leverage assets efficiently, and rapidly respond to external and internal requirements are going to fare best during change. For this reason, more leaders are turning to models such as the Capability Maturity Model Integration (CMMI) to help assess their current level and define a path to the level that aligns best with their business goals.
CMMI sets out the levels of maturity as follows:
How do your processes measure up? Organizations that want to understand how their business aligns with CMMI will undertake a formal appraisal. There are some ways to identify if you have room for improvement.
How do you:
You can evolve your IT maturity using a digital platform conductor (DPC), something recognized in four Gartner hype cycles. Using a DPC you can:
Book a demo to understand how ReadyWorks, a DPC, will help you achieve IT maturity.