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Endpoint Operations Got You Down?

Automate the entire endpoint lifecycle from deployment through patching, upgrade, and retirement.

Asset Management Shouldn't Be A Constant Headache

Anywhere operations, never-ending Windows servicing, and asset lifecycle management are the perfect storm. Your IT estate will continue to become more complex as you implement new technology and services to support customers everywhere, enable employees everywhere, and manage business services across distributed infrastructures.

Risks of Manual Asset Management Processes

 

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Puts your company and customer data at risk.

You need real-time visibility into all assets from “cradle to grave.” Where are assets located? Who is using them? Has data-bearing equipment been properly managed prior to entering an e-waste program? Are all assets in compliance with security updates? Have assets that have reached end of life (EOL) been upgraded? Are audit trails up to date?

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Means information is always out of date.

The pace of business change – department moves, reorganization, new hires and departures – all mean that by the time you’ve completed the inventory, it’s already out of date.

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Takes valuable time from more productive work.

Chasing users for hardware and application requirements, scheduling upgrades, communicating IT program details, and providing status reports eats up valuable resources that could be reallocated to other projects.

...with a More Agile, Automated Approach

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Gain a real-time view of all IT assets and who is using them. ReadyWorks connects to your IT and business systems to collect, normalize, and correlate imperfect data.

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Quickly determine what needs to be addressed.  Identify hardware that needs to be refreshed. Easily spot out-of-date OS versions and applications. Ensure everything is up to date to prevent security risks.

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Automate communications and scheduling. Give users the ability to schedule service whenever best for them, communicate requirements, acknowledge receipt of hardware, and more with the ReadyWorks self-service portal.

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Eliminate procurement errors. By having accurate information about users and their unique requirements, along with automating vendor orchestration, you’ll be able to eliminate costly purchasing errors.

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Automate Reporting Comprehensive real-time dashboards give you immediate insights into the status of your program as well as the systems, applications, and users that it supports. 

Shearman & Stirling Automates Endpoint Operations with ReadyWorks. Read the Customer Story.

Reduce the Risk and Cost of Endpoint Operations

Sample Endpoint Programs

  • Hardware refresh
  • OS deployments
  • Windows updates
  • License management
  • Mobile device refreshes
  • E-Waste
  • Receiving & shipping
  • Endpoint patching
  • Virtual provisioning
  • Loaner laptop pools
  • Memory upgrades
  • Application upgrades

Hardware Inventory

Hardware inventory is automatically organized by department, geography, and business.

Application Inventory

An automated, fully rationalized application inventory makes every update go quicker with less risk of failure.

Hardware Health Reports

Quickly determine what hardware requires replacement.

End-to-End Windows As a Service Workflow

Every stage of Windows Servicing including communications, scheduling, deployment, rollback (if necessary), and reporting is automated.

End of Lease Report

Quickly see which hardware is due for replacement. Automate and orchestrate workflows based on this information. 

Automated Communications

Use dates and event triggers to deliver timely communications to team members and end users.

Self-Service Portal

Self-Service Portals allow you to collect information directly from your end users and have it entered into the ReadyWorks database.

User Self Scheduling

Users select an upgrade time based upon the parameters set by the deployment team.

Application Rationalization

Application lists can be built leveraging numerous data sources that capture locally installed and remotely accessed services.

Comprehensive Dashboards

Dashboards summarize the status of your IT program as well as the systems, users, and businesses that it supports.