Need better control of your inventory? Follow these tips to save time and reduce the risk of your program.
IT Asset Management (ITAM) is the process of keeping track of all your IT assets – whether physical or virtual – across their lifecycle, from purchase to disposal – so you can optimize performance, plan better, reduce risks by complying with regulatory and security requirements, and lower costs. We all know how important it is, but often teams scramble to maintain a comprehensive, accurate, and up-to-date view of their inventory.
However, ITAM is growing in complexity. Many companies support a mix of proprietary and employee-owned devices as well as a growing number of assets distributed across data centers and locations. And since COVID, even more equipment has moved out of the office and into users’ homes.
Traditional approaches to ITAM include the use of multiple tools and systems. These approaches are manually driven, take considerable time and effort to manage, and are prone to errors. There is a better way. Teams can automate more than 50% of asset management programs while improving inventory accuracy and reducing costs and security risks. On this page, we’ve pulled together a comprehensive list of links, tips, tools and approaches you can adopt.
With data stored in multiple systems and IT asset management activities performed manually, getting an accurate inventory of all your assets is a constant battle:
"By overlooking asset management capabilities, IT costs will increase and by evaluating ITAM practices, companies can achieve cost savings of 10-20%."
Gartner's 10 IT Cost Optimization Techniques for Private and Public Sector Organizations
Band-aid fixes can work in the short-term, but will leave you with ongoing structural, performance and cost issues. By automating most of the ITAM process, you’ll be able to achieve significant CapEx and OpEx cost savings, while eliminating the risks that result from poor IT asset management:
To maintain full control of your IT assets throughout their lifecycles and optimize costs, you’ll need to know:
By doing this, you can apply priority groups and assign processes to a group of assets to standardize the way you treat that ‘type’ of asset across its lifecycle, including how you comply with legal, environmental, and disposal programs.
Whether it’s planning for growth, working out which equipment is end-of-life and needs to be replaced, what software you need or any other purchasing decisions, you’ll need to investigate using your source data then add in user-specific information, taking data from HR databases and communicating with users to understand unique requirements. Once that’s complete, you’ll need to co-ordinate with Procurement and vendors.
Whether you need to schedule a software update or the delivery of equipment during a hardware refresh program, you’ll need to communicate with users and managers and find a time that works for both the end user and the IT delivery team.
ITAM doesn’t stop once assets are deployed. You need to understand how they are being used and if they up to date to continue optimizing costs and performance.
It’s clear that to leverage all the advantages offered by ITAM, you need to constantly monitor all your IT assets across their lifecycle. But with so much of the work done manually, how are you going to conduct ITAM as a continuous process without allocating budget and making it a full-time job for a team – or outsourcing it to a service provider – year on year? The answer can be found in adopting a greater level of automation.
ReadyWorks believes in applying automation to repetitive tasks to reduce the time and effort associated with ITAM. Using ReadyWorks you can reduce labor costs by 40% or more and leverage features that simplify asset management:
Connect to all your existing tools and automate data collation and analysis for a real-time view of all your IT assets.
Automate vendor orchestration to eliminate 90% of all procurement errors.
Leverage a self-service portal that puts users in control to self-schedule at a time convenient for them in line with your team’s capacity, communicate unique requirements, acknowledge receipt of hardware, and more.
Use QR codes to scan and track assets and automatically update your database across the asset’s lifecycle.
Access dashboards that offer a real-time granular view of all your assets for infrastructure programs and audit trails. You can create customized reports in minutes and easily see the impact of any changes you make to your environment.