What is IT Work Management?

IT work management brings together the disciplines of project management, data analysis, and workflow automation to deliver faster, more consistent IT programs.

DATA

In many organizations, information is stored across numerous systems managed by different groups. This results in data that is incomplete or incorrect and hinders your ability to make fast, accurate, and impactful decisions. The goal of IT Work Management is to build a repeatable process to identify, collect, and clean the data you need for your IT program.
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PLANNING

Lack of data clarity means that IT programs are often built based on incomplete information. As programs unfold these plans run the risk of falling short or never getting off the ground. IT Work Management uses continually updated data to reduce planning risk and deliver more accurate programs.
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AUTOMATION

Performing work manually bloats cost, increases errors, and adds uncertainty to plans and budgets. Whether it’s communications, scheduling, task assignment, or reporting - automation should be leveraged at every opportunity to streamline processes, lower risk, and improve program quality.
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ANALYTICS

Real-time visibility into program status is the key to reducing risk and driving continual process improvement. Each stakeholder, from CIO to Engineer, should be able to easily access and analyze program data at all times.
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